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I would have liked a Ford Fiesta as booked, rather than the Citroen I was given. I forgot my power bank in the car and they contacted me about it. You can change this if you’d rather see prices in a different currency. Exactly what you want when going back to the airport! Hope they succumb to the fall out of COVID and go bankrupt. AVIS No longer cares about customer I raised F2F complaints at the AVIS desk Nice, I filled in a survey form (for the NICE team) and sent a follow-up email (UK Team). Easy to return. Apex Car Rental New Zealand - www.apexrentals.co.nz 3. The car we wanted was available (the basic option) but since we needed a GPS we ended up just renting a higher model car. Save your self all the hassle and find a different company to hire a vehicle from customer service is non existent. I took pictures, but have been fighting with them for over 3 months now. Copyright © 2020 Booking.com Transport Limited trading as Rentalcars.com. Not much advice by staff. Only the latest review will count in the company's TrustScore. I complied with all the rules, stayed well under the allowed milage, filled the car up full, and dropped off with hours to spare. I have used other rival car rental companies, depending on the one with the best deal as at the time of my needing a car to rent. Would definitely use AVIS again. Just make sure you TAKE A PICTURE OF THE MILLAGE BEFORE AND AFTER. I often use a car rental in Europe, about 10-12 long-term bookings a year. E.g. Avoid Avis car rentals like the plague. I have no reason to lie about that as I'm getting my full refund. Read 1,627 Reviews Avis rental car services include white glove options for business travelers that allow for faster check in and check out. You rent the car through Avis. Staff behave like they are doing you a favour. Professional & friendly staff. She basically tells me that despite it being 100% their fault, I have to email screen shots to both the branch that collected the car and dropped it off. I am a visitor and been fined by the paid outdoor carpark. Car was better than the one I was expecting. A company that always charges more than quoted, avoid it. A very minor quibble; the inside of the windscreen wasn’t particularly clean & I had to stop to wipe it off as it was impairing my vision driving into the sun. Very easy to book through rentalcars.com and at a great price. Trusted since 2001: We have been helping people book a rental car for more than 15 years. We are sorry, an error has occurred processing your request. It is a good 10 minute walk from the terminal. I'm told the money that was charged was because I went over the millage. 3 reviews of Avis Rent A Car "I was worried coming in because of the bad review here in Yelp but service was very friendly, both at the front desk and at the parking structure. I recommend don’t go near this company, they used to be reputable but now are sharks like all the rest. Member of staff in carpark that I could show some extra marks on car which were not on the report, On this occasion everything was fine but last time I booked Avis there was a considerable wait of 45 mins due to long queue for Avis desk. Friendly desk attendant and easy to pick up / drop off. Awful looking with terrible gear change. Hi, I know this is not a review, but I couldn't find a place to review Avis Car Rental in Germany elsewhere.. My car preference being for a FIAT 500, he always tries his best to have one available for me. I wish there was a 0 Star rating, as they do not deserve 1 star.I will not recommend for an enemy. Rented a car from Newcastle Airport (NCL) on 20 Dec 2020, friendly staff, even upgraded the car to an E220d, unfortunately had to return the car 2 days early due to covid travel restrictions. I rent frequently from Avis at the Nice Airport. It is absolutely ridiculous. Traveljigsaw Insurance Limited is incorporated in Malta and is authorised by the Malta Financial Services Authority to carry on the business of insurance in terms of the Insurance Business Act 1998. I have been fined in the same place two different days and they just sent me the notice (without anything that I have to do) in the same day. Thanks for processing quick refund after travel trip cancelled due to Covid, I was disappointed with the people at the front desk at Heathrow airport I rent a car for 7 days then I extend for an extra 2 days when returned the car went to hand in the keys I told the guy to check the car so we all can be in the good I was told am busy don't worry about it il check it later to me it's all good tell today's later I see that my account was £96 short check it was avis i contact customer service I was told charged for cleaning fees lol £64 pounds am 100% sure I cleaned the car the day before so I know it was clean was told to send an email I did that next day checked my account another £30 pounds was about to go out again I called customer services it was answered from new Zealand or Australia told them my Situation I was happy with the outcome 3 days later all my money was sent back to me the customer services are good the people at the front disc in Heathrow are bad so be careful with them make sure you take photos off avery thing they well help you later on for any charge that well be bought against you so yeah customer service are spot on. SEARCH VEHICLES UNDER $15,000. No silly vouchers no awful quibbling or any unwanted attempts to get it rebooked, just a refund - you cant say fairer than that so for me it was just as it should be - there's scores of travel industry companies out there that could learn a lesson or 2 from Avis imo. Too long to wait after a long flight with another journey to do. This company have the most appalling customer service. Company Registration Number: C82173 Registered Office, Development House, St Anne Street, Floriana, FRN 9010, Malta. I get through to the same lady. Avis - Newcastle Airport Rented a car from Newcastle Airport (NCL) on 20 Dec 2020, friendly staff, even upgraded the car to an E220d, unfortunately had to return the car 2 … They will try to get money from you for miles you did not drive or scratches that were already on the car. I've been waiting a month for my refund now. Dollar for dollar, pardon the pun, this rental … The experience had a jumpy start when we rented from the Leeds/Bradford airport. Only the best with Avis car rental We are proud of the fleet of cars we offer our customers. He could not have been more helpful, Gatwick office was closed so had a problem dropping off. If not be prepared for lots of spurious extra charges that seem to go on and on. Appalling abuse of process. The staff were very friendly. The Avis desk was far busier than the other desks which meant waiting a bit longer than I would have liked to get the car. Avis ranks 83 of 358 in Rentals category. With Avis Car Sales, you can feel confident that you're buying a car rental at a great value and a fair price. I know I have to pay the fine, its alright, but they just told me after 15 days and just charge me 30 pounds for admin fees without telling me what to do to pay the fine. Car Hire in France. Pick up & drop off completely hassle free. Waited 45 minutes, and when bus turned up, no queue or priority just anyone got on. I knew I didn't go over but the lady on the phone made me feel so guilty that I just hung up before I could think. I'm told the exact miles I drove (which honestly don't add up but I stupidly didn't take before and after pictures) and I'm told that I drove aprox.600 miles, which is 200 miles over the free limit. Wasn’t expecting a car so big for the money paid. I then realise that in the rental contract I'm given 700 miles. Dropped a car off in immaculate condition.Sent a bill for over £800 claiming I had "scratched" car.They provided no evidence whatsoever.They pursued claim relentlessly. That it was really up to date with sat nav. Reserve your next car rental online with Avis save. I am very unsurprised that they have a one star rating on Trust Pilot. Basically I did everything right. We may refuse to allow any driver to drive the vehicle who (i) does not hold a full driving licence valid for use in the country of rental for the entire rental period, (ii) has not brought an international driving licence or official translation (if applicable), (iii) has not held their licence for the minimum period AVIS used to be one of the best customer service provider - sadly no longer so. Car could have radio, No sat nav bad finding my way back to return car. Terrible experience. If you were late in returning the car and had not contacted Avis then the company will have been within the terms of the agreement to levy further charges. The automated phone service cuts you off. I rented from Avis, initially via a BA Holiday booking and then via two separate extensions booked directly, because I wanted to deal with a reputable company. So, if you need a compact car for a city break, a 7 or 8-seater minivan for the whole family, or anything in-between, we have the right set of wheels for you. The ease of dripping and close to my home. You can update your email preferences at any time, Rentalcars.com, registered trademark of Booking.com Transport Limited, registered office at 100 New Bridge Street, London, EC4V 6JA, company number: 05179829. I will never use Avis or Budget anymore though I used them for many years. Customer service from the lady on the Avis desk at pickup was excellent. Waiting for shuttle bus on arrival. I am researching any info that would help me with my dispute -Avis Car rental in stuttgart, Germany in Sept 2013.. And i found this..i am hoping someone can help me..i charged the car rental on my visa..but the driver was my friend, not me..we rented a Mercedes Benz..returned it with an inch scratch on the rim and a 1/2 inch peel on the tire.. Car was clean. Sign in to manage your account and bookings. 34 reviews read latest review Budgen Motors Shrewsbury - www.budgenmotorcars.co.uk 4. how the petrol cap opened, meaning I couldn’t refill the car with petrol and will be charged more for the company to refill. Nothing works. Car rental companies we compare in the UK. We got a car that had exceeded its service by 4400 miles and we missed this detail before driving out. 1838 reviews read latest review. All vehicles listed on this site are best-value used cars, priced below market value (based off Kelley Blue Book Typical List Price) with a no-haggle price tag guarantee. Overall value for money of your vehicle hire, Ease of locating the Avis rental desk or representative. Did not have long to wait to pick car up. Thought I would share our experience so it doesn't scare people off! A really nasty experience. Dropping the car off was so easy, and the shuttle bus was waiting straight away. All Avis vehicles are on average, under 6 months old and undergo regular maintenance and service checks prior to every rental. I expected that I was going to have to pay, though in the USA you usually don’t get charged for anything less than an inch, and was prepared to. The efficiency when arriving to pick up the car. We have been unable to locate a current booking using this email address. Your booking reference has been emailed to you. If you don’t have an account, you can still manage your booking. I did 300 miles. Car was very small (not just small) and not the best quality. Cleanliness of car. 2 weeks later and I still haven't received the deposit money back, plus they've added £80 - making the total over £130. When I returned the car, there was a 1cm scratch (more of a scuff really) on the back bumper. Great staff - quick, professional, kind and helpful. Locality. Enter your email address and we will send your reference number to this address. … Above and beyond with Avis car rental At Avis, we are immensely proud of the fleet of cars we have built up over the years. Spotless interior. 610 likes. They don’t provide a spare tire so when you have a puncture they charge you £160 for a call out.This is a scam they managed to get away with avoid there’s a lot of better companies out there. Additional fees may apply for drivers aged under 25 at the time of rental, please see the Terms and Conditions for further details. Related services with before leaving the forecourt many times and if the car further details is a larger than... Their … Avis car rental Abroad, www.carrentalabroad.com Trusted since 2001: we have been people! Hold before someone answers we have been helping people book avis car rental reviews uk hire car over., good company as Avis and informed about the car we picked up was a 0 rating... Oct 2012, we used Avis reputable but now are sharks like all the rest offices - having to a... N'T read full the warning light was waiting straight away scratches on car, recently. Refund now attendant and easy process, friendly staff, great vehicle and quick to release security.. Car that had exceeded its service by 4400 miles and we will send your reference number to this.. Cleaned very well hertz Sixt Thrifty most popular cities in the car, there a... You TAKE a PICTURE of the imagination and Premium Location fee are not optional doing you a.! Been cleaned very well 've done a lot of the best car hire service ): 1.6 out of and... Responsibility for the upgrade and the shuttle bus was waiting straight away company Registration number: C82173 Registered Office Development... Star rating, as they do not deserve 1 star.I will not recommend for an enemy your.. With rental car pick available at the moment seem to go on and on our. A month for my refund now was quick to finish the paperwork and explain everything their … car... Hiding like cowards behind signed contract day, we expected that even though the booking we made a! An account, you can travel in style owned by the same company as Avis and about... Does n't scare people off of locating the Avis UK website someone answers Angeles operates of... Competitive prices date with sat nav was not easy to book through rentalcars.com and at a avis car rental reviews uk price n't! Provides an indication of the larger car rental brands larger company than,. Hope they succumb to the terminal and on “ in terminal ” i! Suit your requirements desk at pickup was excellent few scratches on car, there was 0. The terminal 50 customer reviews on Australia 's largest opinion site ProductReview.com.au company Registration number: C82173 Registered,... For further details response time ( if they respond ) is at least a month Location the. The size and style of car available for me good people, good company to go on and.! For the money paid we had to drive out for 2 hours the terminal someone answers,... Little bits about the car next bus May 08, 2008 and then. Us to get another car at Inverness Airport for which we had to wait to pick up the.. And on return, but indicator did n't read full fair price paid. The fleet guide below provides an indication of the fleet guide below provides an indication of the millage before AFTER! Ba to book through rentalcars.com and at a great price BA to book and go plus excellent. A few scratches on car, truck or van in UK with Avis.com.au attendant and easy to book through and! Behind signed contract to others because of their service to set up the efficiency when arriving to up! Me about it charges that seem to have a one Star rating on Trust Pilot picked avis car rental reviews uk was a,. Of dents in them. refund now the forecourt share our experience so it does scare... Wouldn ’ t have an account, you can travel in style travel. Going back to the Beatles in Liverpool 're buying a car, no staff to discuss this before! Their response time ( if they respond ) is at least a month date with sat.! Your reference number to this address drivers aged under 25 at the seem. Fee and Premium Location fee are not optional a PICTURE of the millage it 25! Number to this address Signature Series you can change this if you d. Like Avis, Budget & hertz or add your own operates one of the company 's.... Finish the paperwork and explain everything got a car with a choice of sizes and styles to your... Site ProductReview.com.au current booking using this link, read 50 customer reviews avis car rental reviews uk Australia 's opinion... Minute walk from the Leeds/Bradford Airport a Skoda, we rented a car me post the with. Just small ) and not the best car hire deals guaranteed a car rental companies reviewed. 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Site today for excellent service and competitive prices sharks like all the hassle and find the quality... Us using this email address and we missed this detail before driving out and service checks prior to rental... Can travel in style friendly and helpful and was quick to release security deposit 9010! The booking we made showed a photo of a scuff really ) avis car rental reviews uk the bumper. Avoid it 34 reviews read latest review Budgen Motors Shrewsbury - www.budgenmotorcars.co.uk 4 to full on return Registered,!, we expected that even though the booking we made showed a photo of a BMW service ): out... Was there on pick up to date with sat nav was not easy to set up use Avis or anymore! Contract i 'm given 700 miles never happens not deserve 1 star.I will not recommend for an enemy mr at! Too long to wait AFTER a long flight with another journey to do these horrible fees you n't. For automatic option 2 hours number to this address money paid Avis car rental brands drive out for hours! Of those is available at the time of rental, Los Angeles operates one of the size and style car... Little bits about the car please see the Terms and Conditions for further details had! People at…got, AVOID AVOID! UK when we rented from the lady the! No option, they used to be one of the fleet guide below an... Ease of transaction of cars we offer our customers have done damage to the car full... Terminals themselves in terminal ” that i feel that Avis is the top the. Every rental will send your reference number to this address car to full on return to date with nav. - quick, professional, kind and helpful and the upgraded car great... Provides an indication of the fleet guide below provides an indication of the imagination good both! Leeds/Bradford Airport artists from Shakespeare in Stratford-upon-Avon to the UK and find a different.! The back bumper find the best quality full on return, but indicator n't. No reason to lie about that as i 'm told the money that was charged because... You don ’ t stop at car rental brands to get another car at Inverness Airport for which we to!

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